De vacature is verlopen
CPM International

Airbnb – Dutch Customer Experience Agent – Relocation Package

CPM International Barcelona, Spanje dinsdag 13 november 37 sollicitanten

Do you have a passion for travel & adventure? Possess excellent customer service skills and are interested in working in the lively and sunny city of Barcelona?

We are currently seeking Dutch Customer Experience Specialists to represent a travel industry leader (Airbnb) connecting people worldwide to enable unique travel experiences.

Come and work with us in sunny Barcelona and join our fabulous team now!

Your role:

  • Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations
  • Identify and troubleshoot the issues accordingly using available resources
  • Logging and follow up of Customer Information
  • Responding to inquiries and handling client escalations by telephone and email
  • Having a full understanding of company processes and maintaining contractual obligations

Our ideal candidate:

  • Passionate about travel
  • Provides a world-class customer service
  • Native level of Dutch
  • High level of both written and spoken English
  • Excellent communication and negotiation skills
  • Available Full-time (39h/week)
  • Flexible with working different shift patterns and weekends

Our offer:

  • Convenient office in a brand new building in Barcelona
  • Friendly working environment
  • A professional 3-weeks training
  • Extensive trainings and regular feedback conversations
  • Excellent career prospects, e.g. as trip specialist, trainer, team lead, product specialist etc.
  • Languages lessons (English and Spanish)
  • Salary: 15.000 EUR gross per year plus travel vouchers twice per year
  • 24 holidays per year on full-time base
  • Relocation-package in the value of 1.300€:
  • 300€ for the flight
  • 500€ after 3months, plus 500€ after 6months

Apply now to become a part of our team:

Please upload your CV and Cover letter by clicking on the “solliciteren”-button below:

“CPM International does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.”

Vacature info

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Shimar Guyo

OVER Barcelona

Kosten van levensonderhoud

Brood 0.6 Eur
Een cappuccino 2 Eur
Bioscoopticket 10 Eur
Maandelijks abonnement fitness club 48 Eur
Maandelijks openbaar vervoer 55 Eur
Taxirit 5 km 9 Eur
Klein appartement 862 Eur
Middelgroot appartement 1 056 Eur
Groot appartement 1 320 Eur

Waar de stad on uitblinkt

9/10 Vrije tijd & Cultuur
8/10 Gezondheidszorg
8/10 Start-ups
7/10 Tolerantie

Klimaat- en milieukwaliteit

Gemiddeld aantal dagen zon per jaar
Gemiddeld aantal dagen regen per jaar
Groen en parken 50 / 100
Luchtkwaliteit 37.5 / 100
Afvalverwerking 70 / 100
Kwaliteit van het drinkwater 42.5 / 100
Schone en opgeruimde woonomgeving 57.5 / 100


Vervoer naar het werk of naar school
  • Trein 22.2
  • Auto 20.2
  • Lopen 19.2
  • Motor 14.1
  • Fiets 11.1
  • Bus 8.1
  • Thuiswerken 3.0
  • Tram 2.0