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Business Travel Agent – Dutch

Business Travel Agent – Dutch
BCD Travel
woensdag 2 oktober
Barcelona, Spanje
12 hebben gesolliciteerd

We have an exciting job opportunity for an experienced Business Travel Consultant for our shared service center in Barcelona.

As a Travel Consultant you provide travel arrangements to different corporate clients. You will be responsible for all travel requests regarding flight itineraries, rail transportation, hotel accommodation and car rentals. Additionally you provide a high level of customer service and you will process travel requests accurately.

Your responsibilities:

  • Handling all travel requirements including flight itineraries, rail transportation, hotel reservations
  • Offer best travel options in terms of pricing and routing
  • Maintain a high level of customer service by ‘Going the Extra Mile’
  • Apply all BCD Travel processes
  • Resolve or escalate customer complaints and general queries
  • Work professionally and independently in providing travel services by e-mail and phone
  • Build and maintain relationships with travelers
  • Manage workflow and processes in accordance with SLA

Your profile:

  • Minimum of 1-year business travel experience
  • Experience with Amadeus software is a must
  • Excellent English and Dutch oral and written communication skills
  • Able to work under pressure
  • Creative thinking, able to think ‘out of the box’
  • Self-motivated with the ability to prioritize
  • A team player with a high level of flexibility

About the department

Watch this video and meet the team. The Shared Service Center contributes to support our corporate clients across Europe. The SSC exists since April 2016 and has been growing ever since.

What we offer you

This is an exciting job within an international environment. Our company culture is incredibly supportive and takes employee welfare serious with a strong emphasis on ethics and corporate social responsibility. You’ll be working with a great international team of colleagues who like to get together on Friday after work. Next to this, we offer you competitive salary, training, career development and a dynamic work environment.

Your work location

This role is based at our BCD Travel office in Barcelona.

How to apply

Is this your next career move? Don’t wait any longer. Send your CV and cover letter in English by clicking the “Solliciteren” button below!

About BCD Travel

BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more. We make this happen in 109 countries with almost 13,800 creative, committed and experienced people. And it’s how we maintain the industry’s most consistent client retention rate, with 2018 sales of US$27.1 billion.

Barcelona, Spanje

Kosten van levensonderhoud

Brood 0.6 Eur
Een cappuccino 2 Eur
Bioscoopticket 10 Eur
Maandelijks abonnement fitness club 48 Eur
Maandelijks openbaar vervoer 55 Eur
Taxirit 5 km 9 Eur
Klein appartement 862 Eur
Middelgroot appartement 1 056 Eur
Groot appartement 1 320 Eur

Waar de stad on uitblinkt

9/10 Vrije tijd & Cultuur
8/10 Gezondheidszorg
8/10 Start-ups
7/10 Tolerantie

Klimaat- en milieukwaliteit

Gemiddeld aantal dagen zon per jaar
Gemiddeld aantal dagen regen per jaar
50 / 100 Groen en parken
37.5 / 100 Luchtkwaliteit
70 / 100 Afvalverwerking
45 / 100 Kwaliteit van het drinkwater
55 / 100 Schone en opgeruimde woonomgeving


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