De vacature is verlopen!

Client Service Technical Consultant – HR Solutions

Client Service Technical Consultant – HR Solutions
Automatic Data Processing (ADP)
donderdag 20 februari
Boekarest, Roemenië
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We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. ADP serves more than 750,000 clients around the world today and helps organizations of all types and sizes unlock their business potential. For 70 years, we’ve led the way in defining the future of business outsourcing solutions and we remain one of the world’s most innovative, diverse and admired companies to work for today.

KEY DUTIES/TASKS:

  • Undergo Product training, maintain up-to-date knowledge and evolve alongside the HR Solutions
  • Communicate with the customer contacts to understand in-depth technical aspects of the customer ‘s requirements
  • Ensure that the implemented functionality is thoroughly tested and delivered on time
  • Provide technically accurate and sustainable resolutions to client reported problems and document these for future reference
  • Provide sustainable data models and solutions within the scope of the HR solutions to satisfy the customer requirements
  • Analyse the effort involved in developing/implementing these solutions and provide estimates
  • Work with the implementation team consisting of Consultants/ Associate Consultants and develop complex bits of functionality
  • Develop and maintain excellent relationships based on trust and credibility with all our customers
  • Help in continuously improving the support service to maintain a high level of customer satisfaction.
  • Work with implementation and product development teams around the globe to identify and report defects
  • Maintain and contribute to the Knowledge Base library
  • Work closely with the team and support in training and assessing new recruits
  • Adhere to ADP standards, policies and methodologies in all areas of business
  • Analysis activities in order to define specifications for building effective systems, capable to meet user requirements
  • Giving advice to clients to optimize their use of the product
  • Adjust the configuration of the product when requested
  • Ability to influence and guide clients to ADP best practice and standard solution adoption


REQUIREMENTS:

  • Multilingual Capability: English advanced, Dutch advanced
  • Minimum 1 year relevant experience in technical support, application implementation or development
  • Understanding of basic algorithms/flowcharts and data structures
  • Excellent problem solving, logical and analytical skills
  • Basic understanding of SQL, database, server
  • Graduates / Post Graduates in Engineering or Computer Applications is an added advantage
  • Ability to understand Client business requirements and recommend the appropriate solution whilst being aware of technical constraints
  • Excellent communication in oral, written and listening skills
  • Awareness of the positioning of the product in the market place
  • Ability to work both independently and as a team player with a positive attitude
  • Quick adaptability with an openness to learn and develop
  • Solid customer focus, with the aim of building lasting relationships


Benefits

  • meal tickets
  • private medical subscription
  • extra vacation days according to the seniority in the company
  • discounts for gym.

Boekarest, Roemenië

Kosten van levensonderhoud

Bröd
Brood 0.3 Eur
Een cappuccino 2 Eur
Bioscoopticket 6 Eur
Maandelijks abonnement fitness club 46 Eur
Maandelijks openbaar vervoer 15 Eur
Taxirit 5 km 2 Eur
Klein appartement 326 Eur
Middelgroot appartement 431 Eur
Groot appartement 537 Eur

Waar de stad on uitblinkt

10/10 Internet toegang
9/10 Huisvesting
9/10 Veiligheid
9/10 Tolerantie

Klimaat- en milieukwaliteit

47.5 / 100 Groen en parken
37.5 / 100 Afvalverwerking
52.5 / 100 Kwaliteit van het drinkwater
35 / 100 Schone en opgeruimde woonomgeving

Nationale Coronagegevens

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