De vacature is verlopen
NCC Barcelona

Customer Service Agent (Native Dutch / Flemish) – Barcelona

NCC Barcelona Barcelona, Spanje vrijdag 30 november 19 sollicitanten

Do you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting customers from all around the world? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Barcelona!

As a Customer Service Agent, your responsibilities include:

  • Assisting customers with various challenges by phone or e-mail (B2C)
  • Giving advice and providing solutions
  • Maintaining a good customer relationship
  • Making sure that all issues are solved and documented

What we are looking for:

  • Strong communication skills and empathy
  • Discipline, accuracy and reliability
  • Respectful and positive attitude towards customers
  • Solution-oriented approach
  • Patience
  • Ability to express yourself in a coherent and concise manner
  • Motivation to contribute to our customer satisfaction and business success

What you need:

  • Native level of Dutch or Flemish
  • Good level of English
  • Flexibility with regards to working hours (including evening and weekend shifts)
  • Basic computer skills are required
  • Call center experience is a plus, but not a must

What’s on Offer:

  • Fixed salary plus the possibility to earn a bonus up to €3000 / year
  • Paid training
  • Tax-free benefits including food, transport, gym, insurance & childcare
  • 4 company events per year
  • Free fruit & water at the office
  • Free Spanish language classes
  • Easily accessible office in Barcelona (Poblenou area)
  • A fun, friendly and people-focused work environment
  • Open atmosphere in which employee suggestions and ideas are heard
  • Growth opportunities

An insider’s view! Welcome to our offices in Casablanca and Barcelona!

Contactpersoon

Anja Sejfic

OVER Barcelona

Kosten van levensonderhoud

Brood
Brood 0.6 Eur
Een cappuccino 2 Eur
Bioscoopticket 10 Eur
Maandelijks abonnement fitness club 48 Eur
Maandelijks openbaar vervoer 55 Eur
Taxirit 5 km 9 Eur
Klein appartement 862 Eur
Middelgroot appartement 1 056 Eur
Groot appartement 1 320 Eur

Waar de stad on uitblinkt

9/10 Vrije tijd & Cultuur
8/10 Gezondheidszorg
8/10 Start-ups
7/10 Tolerantie

Klimaat- en milieukwaliteit

Gemiddeld aantal dagen zon per jaar
263
Gemiddeld aantal dagen regen per jaar
102
Groen en parken 50 / 100
Luchtkwaliteit 37.5 / 100
Afvalverwerking 70 / 100
Kwaliteit van het drinkwater 42.5 / 100
Schone en opgeruimde woonomgeving 57.5 / 100

Verkeer

Vervoer naar het werk of naar school
  • Trein 22.2
  • Auto 20.2
  • Lopen 19.2
  • Motor 14.1
  • Fiets 11.1
  • Bus 8.1
  • Thuiswerken 3.0
  • Tram 2.0