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Meer vacatures in Spanje
Spanje, BarcelonaSenior International Recruiter / Talent Acquisition - French/German/Dutch/Swedish
- Spanje, Madrid
Dutch Dealer for online casino in sunny Madrid (incl. relocation package)
Geen ervaring vereist - Spanje, Madrid
Werk als croupier voor een online casino in het zonnige Madrid (incl. relocatie pakket)!
Geen ervaring vereist
Dutch Contact Centre Agent
What You Will Be Doing
- Provide a high level of customer service in response to an interesting variety of enquiries and customer complaints
- Talking to guests both before and during their holiday all over the world with the aim to do everything possible to resolve all enquiries during your first contact with them
- You will be supportive and empathetic with every guest and ensure that more complex or sensitive situations are investigated and resolved in full
- You will be empowered to act in the best interests of the guest and will receive the necessary support when required from a member of the management team
- You will be a contact point for your destination colleagues to help and respond to their enquiries
- You will be target driven and genuinely enjoy building up relationships and providing excellent service on an individual basis
- Build up operational and company knowledge with the use of modern technology to work with, all of which will help you to exceed any targets
- Enjoy change and challenges such as assisting with occasional emergencies during your working days
- You will ensure that your sork is fully compliant with all legislative and internal business processes and show a flexible attitude that will see you willing and able to undertake any other responsibilities that may be reasonably requested.
- Being a valuable team member of TUI, the No.1 global travel company
- We offer a competitive salary and benefits
- Private Health Insurance is provided along with all visas/work permits and criminal check costs
- All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
What We Are Looking For
- Exceptional administration skills, strong planning, organisation and computer literacy service orientated mind-set that will deliver our customer promise ‘Discover your Smile’
- Able to work fully flexible shift patterns that include rotating shifts throughout the day, including nights
- Experience of working within a customer service / tourism role advantageous
- Confident and positive with the commitment to achieve sales through service targets
- Willing to work with colleagues and customers with varying nationalities
- High personal standards, behaviours and a professional attitude
- Strong verbal & written in Dutch and English. Any additional European language advantageous
- Comfortable working with modern technology, as well as the internet and social media
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