job
Spanje, Algorta,Basque country,SpainSpanje, Algorta,Basque country,Spain

CPM International

Publicatie datum 24.09.2018

De baan is vervallen!

Meer vacatures in Spanje

Dutch Customer Experience Specialist - Relocation Package

Dutch Customer Experience Specialist - Relocation Package Do you have a passion for travel & adventure? Possess excellent customer service skills and are interested in working in the lively and sunny city of Barcelona? We are currently seeking Dutch Customer Experience Specialists to represent a travel industry leader (Airbnb) connecting people worldwide to enable unique travel experiences. Come and work with us in sunny Barcelona and join our fabulous team now! Your role:
  • Provide professional, prompt and friendly client support by listening to clients and responding in a way that exceeds their expectations
  • Identify and troubleshoot the issues accordingly using available resources
  • Logging and follow up of Customer Information
  • Responding to inquiries and handling client escalations by telephone and email
  • Having a full understanding of company processes and maintaining contractual obligations
Our ideal candidate:
  • Passionate about travel
  • Provides a world-class customer service
  • Native level of Dutch
  • High level of both written and spoken English
  • Excellent communication and negotiation skills
  • Available Full-time (39h/week)
  • Flexible with working different shift patterns and weekends
Our offer:
  • Convenient office in a brand new building in Barcelona
  • Friendly working environment
  • A professional 3-weeks training
  • Extensive trainings and regular feedback conversations
  • Excellent career prospects, e.g. as trip Specialist, trainer, teamlead, product specialist etc.
  • Languages lessons (English and Spanish)
  • Salary: 15.000 EUR gross per year plus travel vouchers twice per year
  • 24 holidays per year on full-time base
  • Relocation-package in the value of 1.300€:
  • 300€ for the flight
  • 500€ after 3months, plus 500€ after 6months
Apply now to become a part of our team Please upload your CV and make sure to upload a document in both fields CV as well as Cover letter (it is possible that you upload your CV in both fields!) so that your applications gets through our system successfully. “CPM International does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, and marital status.”

Vind jouw appartement in Spanje

Cookies

Om Werkeninhetbuitenland goed te laten functioneren gebruiken wij cookies. Door gebruik te maken van deze website, geeft je toestemming voor het gebruik van cookies.