Our client is a medium sized multichannel contact center in Sofia, Bulgaria, and is part of the Yource group, market leader in customer contact in the Benelux. Our client is a Dutch company, with over 70% of the workers being Dutch. This could be your home away from home, our client goes the extra mile with making you feel like you are at home. They pick you up from the airport, book a hotel and arrange an apartment for you!
Your daily work as a customer support agent is to help customers with questions about passwords, changing personal data, orders that have not arrived, and such. It is your job to listen carefully and be a problem solving and empathetic customer service representative.
If you enjoy customer service and problem solving, this job could be for you!
The ideal candidate
- Fluent in Dutch
- Communication level English
- Problem solver
- Good listener
- Relocation package (Paid Flight, Hotel and Apartment)
- Healt and life insurance
- Two weeks paid training
- Social events
- Bonus up to 300 €
- Individual training, guidance and coaching
Sounds interesting? Apply today by submitting your application and CV in English!
One of our recruiters will review your application and invite you for a first call to tell you more about the role and the recruitment process. We are looking forward to hearing from you!