Based in Brussels, the Capital of Europe, The Client Service Europe is looking for passionate and dynamic multilingual people to explore the Digital world of Louis Vuitton.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.
Your main responsibilities will be:
- Welcome every Client and provide the best Client experience over the phone & through written medias
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service
- Learn and master Brand and product knowledge
- Follow the company’s policies and procedures
This is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.
We are looking for candidates mastering Dutch and with a good command of English (oral and written). Any other European language is an asset.
The ideal candidate will possess a previous experience in the Luxury Retail/Hospitality industry and has a strong passion for the luxury universe. This position also requires great familiarity with IT tools.
By joining Louis Vuitton, you will receive a generous benefits package, including but not limited to supplementary Hospitalisation + Outpatient medical insurance (including dental), pension plan, employee referral bonus program, lunch vouchers, and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.