Come and experience life in the welcoming, friendly and vibrant city of Dublin.
Cognizant in Dublin is looking to hire Dutch speakers into Content Review positions onsite one of our clients – an iconic, globally admired Technology brand.
The focus of the role will be to:
- Work with an online tool and validate accuracy of data displaying on certain websites.
- Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
- Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is no selling involved in this position but proactive phone calls with a purpose of obtaining information.
- Process and raise required requests/transactions and make sound decisions related to customer requirements.
- Follow all compliance and security measures relating to client data.
- Take action on process transactions and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
- Adhere to process norms and structure.
We are looking for bilingual candidates (fluent Dutch and advanced English), graduates in any discipline, ideally with some experience in a customer service or content review position in a process-driven environment.
Fresh graduates will also be considered.
Key success factors in this position are adaptability and flexibility, ability to focus on relatively repetitive tasks at a computer, good communication skills, an ability to make independent judgement and a problem-solving nature.
The position will require a general understanding of the geography and culture of the Netherlands.
We offer interesting work onsite a globally admired technology company, an attractive compensation package, valuable training and career progression opportunities across the globe.
Candidates that are relocating to Dublin for this role receive a €2,000 sign on bonus (privy to tax) in the first month’s payroll. This will be paid alongside the normal salary. Details will be explained in the employment contract.
You will be exposed to a culture which rewards going the extra mile and promotes continuous learning and development.
To apply for this position, please email your CV through the “Solliciteren”-button.
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centres worldwide and approximately 255,800 employees as of September 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.