Do you live outside Germany and would like to start a career here? Here we offer you an extra relocation package – more about that further down.
For our location in Berlin we are currently looking for DUTCH-speaking Customer Service Representatives (m/f/d) in inbound for various well-known companies.
Why join SYKES?
Sykes offers you real opportunities for advancement, no matter what your professional life has been like so far!
- Fixed salary 1670€ (gross, FT) + 200€ langauge bonus + perfomance bonus + supplements for Sunday, holiday and night shifts.
- Pay raise after the first 6 months
- 20, 25, 30, 35 or 40 hours per week – we offer you the contract that suits you best
- Company discounts for a well-known gym as well as fashion, travel, technology and leisure
- Additional earning opportunities as part of our ’employees recruit employees’ program
- Inexpensive company ticket for bus & train and e-bikes as company vehicle
- Special leave for special events such as your own wedding, birth of a child or relocation
- With us there is a cooperation at eye level – we are on first name basis, from agent to the site manager
- Be inspired by all the different cultures within the company
- Work on-site at our modern center in Berlin
These are your tasks with us:
- You will answer incoming calls from our Dutch customers and respond to emails and chat messages
- You accompany individual customers on their entire customer journey
- You contribute to optimizing products, offers and processes – your daily experiences flow directly into this.
What you bring to the table:
- You are a native DUTCH-speaker and have a very good command of English
- Using a PC does not cause you any difficulties
- You like to talk on the phone and manage to convey your smile through the phone
- You have a good customer service philosophy
- You like to be part of a team and show full commitment in your job
- You live in Germany and have a valid residence permit at the time of hiring
You pack your boxes and we pack… your moving package!
- In the first 3 months we will pay you an arrival bonus of 500,00€ to support the start in your new home town.
- We know that moving homes is quite expensive. Therefore we will pay you 730,00€ toward relocation expenses. If you move with a company and you can give us the invoice we can pay up to 1.500€.
- We have a lot of experience with the administrative issues you need to handle, when moving to Germany. Our colleagues will give you support and all information you need concerning bank accounts, registration office and health insurance
Interest aroused? Then take your chance now and apply directly here.
People with handicaps are very welcome at our company.