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Concentrix

Publicatie datum 28.12.2019

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Nederlands sprekende klant adviseurs - PayPal

Start jouw Belfast avontuur vandaag! Wij investeren in de toekomst, in jouw toekomst! #Concentrix Gevestigd in hartje Belfast, ons ultramoderne callcenter ligt slechts een paar minuten lopen van de stad zijn geweldige bezienswaardigheden! De functie: Wij hebben een uitdagend aanbod voor Nederlands sprekende om ons PayPal team te komen versterken als klant adviseur. Jij zult hét aanspreekpunt wezen voor nieuwe en bestaande PayPal klanten en zult hun vragen beantwoorden via telefoon en e-mail. Deze rol is uiterst klantgericht en je zult je passie voor klantenservice moeten tonen door onze klanten een professionele service te bieden met de focus op First Contact Resolution. Ons kantoor is geopend van maandag t/m vrijdag van 8.00 tot 17.00 uur. Je hoeft slechts één weekenddag per maand te werken. Uitstekend als je het perfecte balans tussen werk en privé wilt bereiken! What can we offer you?
  • A bright, modern, place to work with excellent staff facilities.
  • 40 hr per week contract with an hourly rate of £8.52 per hour with the opportunity to earn up to £250 bonus per month (£3k per year!).
  • 28 days holiday per year plus an extra day for each year you stay! (up to 5yrs)
  • We’re based in the heart of Belfast, with excellent transport links.
  • Experience life in Belfast, named as Lonely Planet’s top place to visit in 2018!
  • Spend your lunch breaks in the onsite café, grab something fresh from the juice bar or work up a sweat in the gym or yoga room.
  • Take advantage of benefits and discounts with local and national suppliers.
  • Look after your future with our company pension scheme.
  • If you’re moving from abroad, you can benefit from our relocation package.
  • Hard work and dedication are rewarded at our annual company awards ceremony.
  • Develop your career in a global company of over 225,000 employees across more than 40 countries!
Have you got what we’re looking for?
  • 6 months customer service experience- this can be in retail or hospitality
  • Fluency in English Dutch (written and verbal).
  • A minimum of 6 months’ direct customer service experience- this also include retail and hospitality.
  • Experience with Microsoft Office & a good working knowledge of internet.
  • Experience of working in a team environment.
  • Able to communicate effectively on the phone, with active listening skills, along with the ability to communicate effectively via email.
  • Ability to multitask, plan and organise.
Start your #BelfastAdventure today! Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast. Concentrix is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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